The Phonebook

Learn everything you need to know about using the pascom telephone book


The pascom phone book is designed to contain a company-wide global phone book and a private phone book for each individual user. This prevents users from storing their private data in the company phone book. System administrators and phone book administrators take care of global phone book entries and you can manage your own records.

  1. When an incoming call is received, the system first searches for a matching contact in your private or mobile phone book. If the system does not find it, it will search the global company phone book for a matching entry. So you can overwrite company entries with your private data and only you can see this data.

Open the Phonebook

Click on the Phone Book icon in the menu bar to open up the telephone book.

Open the Phonebook Open Phonebook via the pascom Menue

Overview of the private and global Phonebook

Using the menu item in the upper left corner of the phone book, you can switch between your private and global phone book with one click.

Phonebook overview Overview of the Phonebook

All contacts are clearly displayed in a kind of business card. From here you have immediate access to important contact types, which we will explain briefly below.

Phonebook symbols Symbols of the Phonebook explained

As you can see in the above graphic, there are colored and greyed symbols that indicate whether the corresponding contact type contains data or not.

Details of an Phonebook entry

Each contact in the phone book contains additional information. Click on a phonebook entry and you will get to the detail view.

Phonebookentry details Details of an Phonebook entry

The detail view of a phone book entry gives you more information.

If you have the role of Phone book administrator or if you are in a telephone book entry of your private telephone book, you can edit the telephone book entry on the top right of the Edit icon.

Add phone book entries to contact list

If you want to place contacts from your phonebook directly in your contact list, you must mark the corresponding phonebook entry as favorite.

Phonebook favorit *Mark phonebook entry as favorit

Then the Phonebook entry appears in the section of your Favorites in the contact list.

phonebook entry as a favorit in your contactlist Add phone book entry as favorite in the contact list