How to host you pascom phone system server in the Amazon Cloud (AWS)
|< 10 Users||< 50 Users||< 250 Users||< 500 Users||< 1000 Users|
|EBS Volume2||32 GB||64 GB||128 GB||256 GB||512 GB|
1) By higher CPU loads, it is advisable to choose the fee-based “t2 unlimited” option. The load depends on entirely on the respective user behaviour. Therefore, our recommendation is to start without the option and monitor the instance using the AWS monitoring tools.
2) In standard use cases, the pascom does not generate a high IO load. As such, the volume type “magnetic” is sufficient.
pascom has made a Community AMI available at the AWS Frankfurt site:
Continue with the AWS instance setup and make all further settings changes according to our recommendations until you reach step 6 Configure Security Group.
You must be able to access the following ports as an Administrator. Under no circumstances share these ports with unrestricted internet access. The simplest option here is to restrict the source IP address to name of your company network. Alternatively, you can use a VPN or a direct AWS connection.
|TCP 22||SSH Server|
|TCP 8443||Management Web Interface|
To use the telephony and instant messaging services, open these ports for unrestricted access via the Internet.
|TCP 80/443||Phone system Web Interface - Important for Let’s Encrypt certificates|
|TCP 5061||SIP-TLS - secure SIP communication|
|TCP 5222||pascom Desktop and Mobile client access|
|UDP 30000 - 35000||SRTP - encrypted Voice Data|
Provide the following ports unrestricted access via the Internet only when you actually use the following services.
|TCP 636||LDAPS for telephone book access via LDAP|
|TCP 8884||Provisioning of Desktop IP Phones (hardware telephones)|
|TCP 8885||VPN Tunnel direct to the phone system|
In this example configuration, we used the fixed source IP address of 126.96.36.199 to secure the management Interface:
The pascom Server does not require any AWS SSH Key Pairs. Therefore, select Proceed without a key pair and start the instance. Lastly, you can set the passwords via the pascom Server Management.
Open a browser window and surf to your pascom server’s AWS IP address. Follow the instructions until you can login to the pascom management UI:
As valid certificates can only be created using the domain name and not IP addresses, you will now need to setup a domain name for the external AWS IP address.
Should you not have your own, external DNS server available,no-ip offers an easy way to setup domain names.
The pascom phone system server has the capability to fully and automatically setup a Let’s Encrypt certificate for you. Simply follow these steps:
The Interface will now restart and automatically applies the Let’s Encrypt Certificate. Should the interface restart encounter errors, please check your Firewall Settings, in particular Port TCP 443 and your domain name.
An additionnal assistant will help you to finish setting up your phone system and add / invite further users. Proceed as follows: