Documentation
pascom Product Documentation and Release Notes
-
Desktop Client User Guide
- Log on to the pascom client
- Layout and Overview
- Profile and Contactlist
- Search, Smart Filter and Notifications
- Making and receiving with the pascom Client
- Transfer, Pickup and Call forwarding
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats and Filesharing
- Use Video-Telephony and Screensharing
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Send and receive faxes
- Use the Call Recording System
- Managing My Devices
- Remote Control of Mobile Devices
- Headset and Audio Settings
- Line Key Configuration
- Extension Switch usage
- Intercom User Gudie
- How to use Client Actions
- Use Kuando Busylight
- pascom Client Settings
- How to use the tomedo® Integration
- Quick Start
- Server Setup
-
Mobile Client User Guide
- pascom Mobile App pairing and login
- Profile and Contactlist
- Search, Smart Filter and Push-Notifications
- Calling with the pascom Mobile App
- Groups for Chat-Rooms and Conferences
- Chat, Group-Chats & Filesharing
- Mobile App Advanced Settings
- Use Video-Telephony
- Audio- and Video Conferencing
- The Call- and Team History
- pascom Teams - Working with call queues
- The Phonebook
- Door Bell usage
- Extension Switch usage
- Mobile App Energy Optimisation Settings
- User Management
- pascom ONE
- Telephone Book
- Web Conference User Guide
-
Connector Import
- Users from CSV-File
- Users from LDAP Directory
- Users from Microsoft Active Directory
- Users from Azure Active Directory (aadds)
- Users from Univention (UCS)
- Contacts from CSV-File
- Contacts from LDAP Directory
- Contacts from Microsoft Active Directory
- Contacts from Microsoft Exchange
- Variables Assignment
- Structure Examples
- Automation
- Team Management
- Client Administration
- Endpoints
- Gateway Configuration
- Trunks
- Trunk Templates
- Automatic Call Distribution
- Modules
-
How to
- Data protection and IT operations in the pascom cloud
- Monitoring via Nagios or Icinga
- Setup Mobile Access via the Internet
- Using a Lancom as a Router
- Nextragen - VoIP & Network Monitoring
- Subscription Downgrades
- Setup Extensions
- Remove Dialplan Loops
- Function / Service Codes
- Change SIP Header
- Telephone Provisioning via DHCP
- Use pascom Client via Proxy Server
- tomedo® Integration setup
- Support & Release Notes
- REST API
pascom Server Structure
Overview of the pascom system server structure
System Structure
Interface
The interface is the pascom server network interface. Should multiple physical or virtual ethernet interfaces be found on the server, they will be created accordingly.
Management
The pascom Server Management is connected directly to the interface via Port 8443. Should you have several interfaces, you can choose on which interface the server management should be available. Management tasks include:
- Interface Management
- Creating the pascom phone system
- Updating the entire system
- Backup/Restore operations
- Monitoring and analysis of the entire system
Session Border Controller
Access to the pascom phone system can only be made via the Session Border Controller (SBC). The SBC secures the system and per default only allows enrypted connections. The following phone system services are available on the interface via the Session Border Controller:
Activated (Standard)
| Port | Description |
|---|---|
| TCP 443 | phone system web UI |
| TCP 636 | LDAPS for phone hook access via LDAP |
| UDP 3478 | Access for Video-Functionality |
| TCP 5061 | SIP TLS - secure SIP communication |
| TCP 5222 | pascom Desktop and Mobile client access |
| TCP 8884 | Provisioning of IP desktop phones |
| UDP 30000 - 35000 | SRTP - encrypted Voice data |
| UDP + TCP 19302 | WebRTC |
Deactivated (Standard)
| Port | Description |
|---|---|
| TCP 5060 | SIP - SIP communication |
| TCP 8885 | VPN Tunnel direct to the phone system |
SSH
The SSH server is available via Port 22 directly on the interface. Just like with the pascom web UI, it is possible to log in via SSH using the admin login credentials and manage the pascom IP PBX. Access via SSH is only recommended for users with Linux experience.
Phone System
The phone system itself. For security reasonse, the pascom phone systems can only be accessed via the Session Border Controller. It is also possible to operate several pascom phone systems simultaneously on the pascom server. However, this functionality is reserved for our pascom Cloud Service Provider (CSP) partners.
In order to ensure that access to the phone system does not always have to be obtained via the pascom Management UI, it is also possible to access the phone system web UI using the following URL structure:
https://pascom-server/my-company