Unified Communications combine all your enterprise communications tools commonly found on users’ desktops and mobile devices into one user-friendly, intuitive UCC platform. Best in class UC platforms deliver a fully integrated, consistent “look and feel” to create a unified user-experience across all devices, channels and platforms.
UC presence management is an excellent productivity enhancer and customer experience tool. Let users immediately see which colleagues are available, on which device and where and help them decide how best to connect with colleagues, ensuring unnecessary calls and transfers are avoided and working with remote employees or teams is easier and more effective than ever. Update your status and ensure you get the quiet time you need to finish that project or meeting without any annoying interruptions.
Chat or instant messaging is fast becoming the communications channel of choice for many of us. The reason, it’s quick, it’s easy and it’s efficient. With pascom’s Unified Communications (UCC) platform, all your Instant Messaging / Chat and File Sharing tools are just a click away and can be accessed from all your devices at any time - a true Unified Messaging solution.
With the rise of the mobile / remote worker, Team Collaboration has become a must have tool for successful business communication. “Always On” team messaging channels provide the ideal platform for teams to break down information silos by grouping users into departments, teams or projects and enable them to brainstorm ideas, share files and dynamically start audio / video conferences and desktop screen sharing sessions.
Enhance meeting effectiveness with video. With pascom’s video and web conferencing suite, starting a video call or conference from your desktop, mobile device or in a huddle room is as simple as clicking a button. Thanks to the seamless video conferencing integration in pascom’s UCC app, there’s no need for additional expensive 3rd party software or hardware. What’s more the pascom WebRTC web conferencing tools are compatible with all leading browsers in order to avoid any browser compatibility issues.
Never miss an important message again thanks to pascom’s Fax and Voicemail-2-E-mail. Voicemails are automatically converted to sound files and forwarded to your e-mail inbox removing the need to call your inbox and if you thought faxing was last century, think again. With pascom’s integrated fax server, faxing direct from the pascom desktop UC client is both intuitive and a significant time saver with Fax-2-E-mail.
With pascom’s integrated CTI functionality, you can make calls direct from any web browser or CRM system via the pascom Desktop Apps for Windows, macOS and Linux. Make outbound calls direct from any CRM via a single click of the mouse or simply use your preferred dial shortcut key to start calls. Use the inbound call “Action” icon to immediately open more detailed caller information in your CRM / ERP platform.
Have your business phone system up and running in under 5 minutes including 2 permanently free concurrent user licences and cloud PBX hosting!