No matching results Documentation Forum

Thousands of companies trust pascom every day, from start-ups and small medium sized businesss to SMEs and Contact Centres.

CLOUD PHONE SYSTEM

Future proof business communications with the pascom cloud phone system.

PASCOM CLOUD PHONE SYSTEMS

MOBILE FIRST

With you where you work best, take your office with you with the pascom mobile apps for Android and iOS.

PASCOM MOBILE APPS

VIDEO COLLABORATION

Keep your teams connected, engaged, and on the same page with Video.

TO VIDEO COLLABORATION

TEAM MESSAGING

The new home for Team Collaboration. Connect, chat and share files with all your teams from anywhere.

TO TEAM CoLLABORATION

WORK FROM HOME OFFICE

The smart way to work from Home Office with all you need in one place.

TO HOME OFFICE

Professional CONTACT CENTRE

Deliver customer centric experiences with the pascom Cloud Contact Centre.

TO CONTACT CENTRE

EFFORTLESS INTEGRATION

Effortlessly connect and integrate your Business Applications and Devices.

TO INTEGRATIONS

pascom ONE Cloud Phone System FAQs

Get your questions about pascom ONE cloud phone systems answered!

pascom ONE is available to business customers and you all need to do is signup for a pascom ONE cloud phone system. This will create a my.pascom.net account for your business in which you can access and manage your cloud PBX subscription, and all your business phone numbers. Once your pascom ONE cloud phone system is available, all the functions of our VoIP phone system will be delivered as a Software as a Service via the internet. This means you can access and manage your virtual cloud phone system by simply logging into our intuitive management UI directly via your browser. Similarly, the pascom apps connect to the phone system via the Internet and make all the pascom VoIP telephony and team messaging tools available to your users wherever they work.

After signing up for the free 30-day trial, your pascom ONE phone system will be available within just a few minutes. At this point, you can start setting up your phone system. Our support team is also on hand to help you with the initial setup, which is extremely helpful if you have more complicated requirements.

Your existing desktop phones can still be used with pascom ONE. However, your phones must be VoIP and Cloud compatible. Please refer to our list of supported desktop phones to ensure full functionality and ease of integration.

For maximum comfort and ease of use, simply use your PC, laptop or smartphone with the pascom apps.

As soon your pascom ONE subscription is upgraded to a commercial subscription (i.e. not the free trial), you can port and use your existing phone numbers with pascom ONE.

If you have any technical questions, our product documentation is a great starting point to get them answered. Beyond this, the pascom forum provides an excellent platform to search, share and exchange knowledge. If you can’t find the answer to your technical questions or have a problem, then our support team can be reached via +49 991 29691 300 or open a ticket via pascom.net/support.

Should the test period end, the system will be deativated. To keep your pascom ONE phone system and the settings you have configured, you only need to upgrade to a pascom ONE subscription. This can be done directly in your my.pascom.net account or with your pascom Reseller Partner. If you do not upgrade your trial to a pascom ONE subscription inside of 90 days, then your Cloud phone system will be deleted.

Simply register for the 30-day free trial, add your users, choose or add your phone numbers and get calling and chatting.

Thousands of Companies trust pascom to stay connected

seitenwind

Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!

AMPAREX

Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

KiKxxl

Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

Weitblick

Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

CALL, CHAT, SHARE AND MEET IN ONE PLACE

We upgrade business communications

Free Trial Book a demo