New Feature: Add notes to phone calls Blog ● VoIP ● Unified Communications ● Cloud Phone Systems ● Business Phone Systems 24.04.2025 3 min read James Barton The pascom apps for desktop and mobile now allow users to add notes and priority symbols to phone call entries within the call history. Read more
pascom Supporting SKI x BIKE Deggendorf to Inspire the Next Generation of Young Athletes 03.12.2024 James Barton
pascom Grow in BeNeLux with Open for Business News ● Reseller ● Business Phone Systems 11.01.2016 3 min read James Barton pascom and Dutch Value Added ITC Distributor Open for Business join forces to deliver pascom VoIP phone systems across the Netherlands and Belgium. Read more
Phone System Call Routing as a Brand Management Tool Blog ● Contact Center ● Business Phone Systems ● Brand Management 08.01.2016 7 min read James Barton Regardless of business size, effective call routing is essential for customer service. But did you know that call routing also effects how customers perceive your business brand? Read more
Asterisk Tutorial 34 - Introducing SIP Blog ● Asterisk Phone Systems ● Tutorials 18.12.2015 4 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 33 of the series, we learn all you need to know about Session Initiation Protocol (SIP) — what is SIP and how does it work? Read more
Business Phone Systems as a Brand Management Tool Blog ● Unified Communications ● Business Phone Systems ● Brand Management ● Cloud PBX 17.12.2015 11 min read James Barton Welcome to a new pascom blog series on how to use your business phone system as a brand management tool and why doing so is essential for companies of all shapes and sizes. Read more
pascom Supporting Saint Ursula Hospice Niederalteich News ● Social Responsibility ● pascom Life 15.12.2015 4 min read James Barton To honour their excellent work and show our appreciation for their dedication and committment, pascom make annual donation to support the worthy cause of the St Ursula’s hospice. Read more
Asterisk Tutorial 33 - Asterisk IVR Menu Loops Blog ● Asterisk Phone Systems ● Tutorials 11.12.2015 3 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 33 of the series, we learn how to design and configure IVR Menu loops on your Asterisk phone system. Read more
Asterisk Tutorial 32 - Advanced Asterisk IVR Menus Blog ● Asterisk Phone Systems ● Tutorials 23.11.2015 3 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 32 of the series, we learn how to design and configure an advanced Asterisk Phone System IVR Menu. Read more
VoIP2Day pascom Goes To Spain News ● VoIP ● Event ● Business Phone Systems 16.11.2015 3 min read James Barton pascom attends VoIP2Day in Madrid Read more
Asterisk Tutorial 31 - Basic Asterisk IVR Setup Blog ● Asterisk Phone Systems ● Tutorials 04.11.2015 2 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 31 of the series, we learn how to design and configure a Basic Asterisk Phone System IVR Menu. Read more
pascom Boost UK Presence with London Office News ● UK ● Business Phone Systems ● Unified Communications ● Reseller 03.11.2015 3 min read James Barton pascom expand in the UK telecoms and unified communications market with London office. Read more
What is Skills Based Routing Blog ● VoIP ● Business Phone Systems ● Contact Center 27.10.2015 7 min read James Barton Skills Based Routing is a Call and Contact Centre call routing strategy. But what is it exactly, what does it do and what are the benefits? Find out in the pascom blog. Read more
Asterisk Tutorial 30 - Asterisk IVR Concept Blog ● Asterisk Phone Systems ● Tutorials 22.10.2015 3 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 30 of the series, we learn how to design and configure your Asterisk phone system IVR menu. Read more
pascom Release Business Phone System Version 7.11 News ● Contact Centre ● VoIP ● Business Phone System ● Release 16.10.2015 2 min read James Barton Find out what’s new in the mobydick / pascom phone system version 7.11. Read more
Asterisk Tutorial 29 - Installing Asterisk IVR Prompts Blog ● Asterisk Phone Systems ● Tutorials 07.10.2015 6 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 29 of the series, we learn how to fine tune your Asterisk IVR menu prompts. Read more
Asterisk Tutorial 28 - Asterisk IVR & Prompts Blog ● Asterisk Phone Systems ● Tutorials 30.09.2015 4 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 28 of the series, we learn the basics of Asterisk IVR menues, how to record and add custom Asterisk Phone System IVR menu prompts. Read more
Asterisk Tutorial 27 - Dynamic Asterisk Queues Blog ● Asterisk Phone Systems ● Tutorials 23.09.2015 6 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 27 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queues. Read more
The Impact of Presence Technology on Employee Productivity Blog ● VoIP ● Business Phone Systems ● Unified Communications 16.09.2015 6 min read James Barton As an central tool in a UC solution, is presence management actually helping or is it a huge distraction affecting productivity. Read more
IP PBX Business Benefits Blog ● VoIP ● Business Phone Systems ● Cloud PBX 09.09.2015 9 min read James Barton As a cost effective alternativea to legacy PBXs, software based phone systems (IP PBX) deliver significanlty more business benefits. Find out more in the pascom blog. Read more
pascom SIP Trunk Plus VoIP Provider Interoperability News ● VoIP ● Interop ● Business Phone Systems ● UK 06.08.2015 3 min read James Barton pascom and UK SIP provider SIP Trunk Plus announce pascom VoIP phone system interoperability. Read more
Asterisk Tutorial 26 - The Asterisk Database Blog ● Asterisk Phone Systems ● Tutorials 21.07.2015 4 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 26 of the series, we take a look at the Asterisk Database and Asterisk Functions. Read more