Your Benefits at a Glance
Our VoIP phone systems are packed full of Unified Communications and Contact Centre features to ensure that your business benefits from significant productivity, collaboration and cost saving gains.
Simple, Hassle Free
Install & Admin
& Linux UC Clients
Android / iOS
Mobile VoIP Clients
Contact / Call Center Solutions
Work From Anywhere
CRM / ERP Integration
Cloud | Virtual |
any Business Size
What We Offer
From offering significant cost savings right through to boosting productivity and increasing mobility, our VoIP telephony solutions deliver the competitive edge.
How our software benefits your business
Our Voice over IP (VoIP) PBX software appliance unifies and manages all your business communication needs, applications and hardware in one simple, easy to use platform.
Thanks to our integrated softphone and Unified Communications (UC) suite, you can ensure that you keep your team not only mobile but also contactable and productive from anywhere all without needing any additional hardware. What's more, our solutions seamlessly integrate into your existing infrastructure, helping you reduce administrative hassle and enabling you to effortlessly importing and syncing your data whilst delivering time saving and productivity enhancing tools. Why not further minimise your administrative hassle with our cloud telephony solution and benefit from all the advantages that the cloud has to offer.
Our solutions are incredibly scalable, making them suitable for any company size, from three employees to thousands. What's more, our PBX is software based, meaning our solutions can be tailored to meet almost every need - no matter whether you are looking for a new cloud based system for your startup, an old school hardware solution or a virtualized solution for your business.
Curious about our software and want to know more? Get in touch and arrange a free personal consultation or continue reading for more information.
pascom's VoIP Telephony e-book provides a quick, yet detailed insight into the world of VoIP software solutions
Anywhere, Anytime Communication
Staying in touch couldn't be simpler with our Unified Communications suite, regardless of your device or location. Choose from your desktop phone, DECT handset, softphone or mobile device and stay connected even when on the go.
Out of the Box Telephony
Softphones deliver unlimited freedom to communicate from anywhere. By providing your users with all the same functions as their desktop phones, your users will always be reachable no matter where they are.
What's more you will not need any additional hardware and the softphone comes at no extra cost.
Video Telephony Solution
Increase productivity and enhance collaboration with our fully integrated video telephony solution.
Regardless of where your users are (in the office, at home or out and about), or which device they are using, starting video calls is quick and easy. Therefore, saving you yet more time and money.
Simple Device Management
Our VoIP PBX software manages all your devices, so you don't have to, no matter where you are - in your office, HomeOffice or on a business trip.
Thanks to our Hot Desking capabilities, employees who often work from numerous sites are able to effortlessly switch between locations whilst always remaining reachable on their office number.
Cooperation | Collaboration | Communication
Our IP telephony solution is at home on any platform making it the ideal team player. Our UC clients for Windows, Mac and Linux, provide real-time presence info which makes deciding how best to contact colleagues (phone, video or chat) quick and simple.
Fully Integrated Teams
Get all your current call volume and agent utilisation information at a glance via our client's teams panel.
Our VoIP software provides team members with a live team status overview, delivering performance information ranging from the team member statuses to active and waiting callers.
Increase team performance any enable dynamic agent log in / out to help you react more effectively to spikes in call volume and deliver excellent service even at peak times.
Customisable by Design
Create highly customised Wallboards and provide your team with an instant overview of all their must have data.
Regardless of whether you require a Call Center Wallboard with live call analysis or an operator panel with interactive elements such as intercom video streams, with our FlexPanel you can create any number of user-friendly, highly customised wallboards to match the needs of your team and optimise their workflows.
Fast, Flexible, Independent
Our phone system delivers a consistent, uniform "Look & Feel" across all major platforms, meaning you have the freedom to use your operating system of choice, no matter whether that be Windows, Linux or Mac.
What's more - your team will be up and running within minutes, as thanks to our PBX being platform independence, operating system standardizations and all those time consuming software installations have now become a thing of the past.
Fully Integrated PBX For Optimized Business
Our VoIP software supports organizations streamline both internal & external communication as well as optimizing core business processes, which is why thousands of companies and their employees rely on our solution everyday.
Call Flow Management
Put your callers at ease with automatic greetings, music on hold as well as customised prompts and intuitive IVR menus. These all alleviate switchboard workloads and simultaneously improve call flows and customer satisfaction.
Just like clockwork, our Auto Attendant and Automatic Call Distribution (ACD) tools never miss a beat in supporting your employees during peak times, which can be easily adjusted to suit your call patterns without needing any extra technical knowledge.
Integrated Desktop Applications
Automatically know all you need to know about your caller by quickly and easily integrating any number of applications such as your CRM, ERP or Ticket System into the client.
Through connecting your external business applications to our phone system, our clients are able query call data and open the relevant contact information from your customer management application, thus providing call agents with all they need to know about the caller even before they pick up the phone.
Simplified Network Integration
Thanks to numerous interface options, you can integrate a variety of external systems directly into your PBX, optimising business processes and saving valuable time.
Connect your phone system to your user database (e.g. Active Directory) in order to automatically synchronise your business' contact information and considerably reduce repetitive system administrative tasks.
Scalability, Redundancy & High Availability
Disruptions to telephony services are often synonymous with loss of corporate image, making HA and scalable solutions simply a must have for most companies, which is why our VoIP software provides an easy to manage, scalable, redundant HA communications solution.
High Availability Cluster
Fully configured in just a few minutes, place two servers within a cluster setup in order to achieve maximum High Availability.
Should a server fail, thus triggering a failover, our software will re-establish all your telephony services within moments, ensuring you benefit from maximum uptime of your all important telephony services .
Simplified, Automated Backups
Generate a complete phone system backup and create a disaster recovery system backup that does not require any additional installations media.
Use the automatic database backup tools to gain additional security while using the minimum of storage, thus allowing you to restore not only the whole system, but also to any system standpoint.
Scalable to Any Business Size
Regardless of whether you have a handful of users or thousands, our IP PBX is scalable to any business size across any number of company locations.
Thanks to our on-premise, virtual and cloud based solutions, our phone systems are ideally suited to SMBs and Large Enterprises alike.
Quick & Automatic Configuration
Our VoIP PBX solution is a software based appliance - meaning the operating system, IP phone system, clients & management tools all rolled into one setup file. Regardless of whether you are using a commercial server or a virtual machine, installing a pascom PBX only takes 5 minutes.
Data Management Made Easy
Quickly and efficiently import all your user, end point and telephone book data.
By integrating our PBX software with your existing directory services (e.g. Microsoft Active Directory) you can eliminate repetitive data (user / phone book) management tasks and in turn increase efficiencies through faster initial set up as well as saving on unnecessary administrative overheads.
One of our core strengths lies in the centralised management of external hardware.
Connect your phones, Gateways and much more to your network and your pascom phone system does the rest in terms of automatic identification and configuration. In doing so, a pascom PBX ensures that your devices are configured using tried and tested, pascom approved firmware in order to ensure optimal performance.
Easy Configuration with Setup Templates
Use any of the numerous configuration templates to quickly guide you through your setup processes, for example when setting up IP connections, connecting directory services or simply importing phone book data.
In order to ensure maximum flexibility, your system administrator can modify, grow and develop these templates at anytime to suit your business communication needs.
Our References Speak for Themselves
Over 1,000 firms rely on pascom phone systems worldwide.