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Answer Every Call

AI-powered Intelligent Voicemail

Answer every call, greeting callers warmly and professionally with AI voice agents and intelligent voicemail boxes. AI agent analyse the call content to identify key information, set call labels, categorise each call and provide concise summaries. Each AI Voicemail message is easily identifiable within the call history, enabling you to quickly understand the nature of the call and react accordingly. In addition to the call categorisation and summary, AI voicemail agents also add Speech-to-text transcriptions of the call, saving employees time in qualifying calls. Furthermore, the recording is also attached to the call entry, ensuring any discrepancies can be quickly validated.

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    AI voice agents are quick and simple to set up.
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    Answer ever call with 24/7 availability so you don’t miss potential opportunities.
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    Alleviate team pressure with handling routine tasks & managing high call volumes.
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    Analyse call content for key information e.g. name, enquiry & even caller mood.
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    Easily increase capacity without increasing personnel costs.

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Speech-to-Text Voicemail Transcription

React Quicker & More Efficiently to Voicemails

Save time, improve understanding and drive customer service. pascom Intelligence’s AI-powered speech-to-text transcription (STT) for voicemails automatically transcribes voicemail content and attaches the information within your call history, allowing users to review transcribed voicemail texts and empowering them to react faster and more professionally when managing and responding to voicemails.

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    Reading and reviewing texts is quicker and more efficient than repeated VM playbacks.
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    Text is searchable, simplifying retrieving voicemail transcriptions.
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    Accessible directly within the pascom app call history.
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    Voicemail recordings attached to the call entry for review purposes.
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    Improves call back quality and speeds up response times.

Text-to-Speech AI-Powered Voice Prompts

Greetings & Prompts in Minutes not Days

Clear, concise voice prompts are essential to communicating your professionalism when callers interact with your business. With Text-to-Speech AI-generated business phone system prompts, creating professional, welcoming prompts has never been simpler or more cost-effective. Simply enter the required text, choose your preferred voice, and pascom Intelligence will generate the prompt file for you.

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    Generate greetings and prompts in minutes.
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    Multi-language support for international business.
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    Produce one-time prompts for unexpected call volume spikes.
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    Save on production costs and time compared to professional prompt recordings.

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AI Agents for every scenario

AI Tools Designed For Your Industry

AI-powered business telephony can be applied in numerous scenarios regardless of your industry or business size.


pascom Intelligence answers, categorises and summarises calls, meaning your tax advisors stay focussed on providing clients the best service.

Doctors practices are high call volume environments, meaning patients often face long in-call wait times or worse - your phones being constantly engaged! pascom Intelligence means your practice can answer every patient call and handle standard tasks like prescription enquiries, even outside of normal opening times.

Deliver personalised service to boost sales and build customer loyalty by making sure calls don’t go unanswered and providing sales and service teams with qualified caller information.

Frequently Asked Questions

pascom Intelligence FAQs

Voice Agents are virtual / digital telephone assistants that automatically answer calls and speak to callers and are often referred to as voicebots. Depending on your Call Distribution configuration (queues etc), Voice Agents can operate around the clock, giving your business a 24/7 telephony presence. Each agent can be easily modified to meet your business requirements.

pascom Intelligence and AI Agents deliver an ever increasing range of Business benefits including:

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  • Icon angle-right Flexible customisable setup to meet almost any need

pascom Intelligence can perform multiple roles. Currently our Speech to Text AI agents are able to analyse and transcribe voicemail speech content, set call labels, categorise and summarise call content. Our Text to Speech Agents are able to generate speech files for prompts to be used within your call flows and of course within the AI-powered Intelligent Voicemail system .

The pascom Intelligence suite of AI features is evolving and currently takes on the role of a virtual voicemail receptionist, answering, analysing, and summarising calls before passing the information on to your team in the form of a call entry within the call team logs.

No matter whether you operate a tax consultants, a doctors surgery, car dealerships, agencies or even a tradesperson businesses in all industries can benefit from pascom Intelligence. Organisations and teams that have high call volumes, are voicemail power users, and/or frequently manage repetitive tasks are obvious examples, but the possibilites don’t stop there.

Currently, all the pascom Intelligence functionality is included as standard within the pascom Concurrent User pricing. As the suite of AI technologies grows and usage increases, we will endeavour to keep our pricing simple and understandable - so should a AI feature incur additional costs, this will be clearly communicated.

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