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Seamlessly connected real estate agents and clients.

Real estate and property management agencies have unique requirements from their business telephony solutions. pascom ONE’s phone menus and call management functions ensure that your agency team can quickly and professionally answer and manage client calls. Furthermore, the pascom desktop and mobile apps allow you to make and receive calls from anywhere, ensuring that your agents are easily accessible to all their clients, while our user-friendly call transfer features make transferring calls to colleagues quick and easy.

  • Mobile apps keep you connected from everywhere.
  • Instant overview of all your calls in one place.
  • Centralised phone book and contact lists.
  • Automatic pascom AI voicemail transcription.
  • 150+ telephony & collaboration features as standard

Advanced Team Collaboration

Flexibility, functionality and agility are core aspects that real estate and property management agents need to professionally connect and communicate with colleagues, buyers and sellers even when on the go. With pascom ONE’s mobile and desktop softphone apps, estate agents have immediate access to all their everyday essential calling, messaging and meeting tools in one place - even when on the go.

  • User-friendly tools to easily connect with colleagues.
  • Share vital listing information in dedicated team chats.
  • Attach important call information to client calls with notes.
  • Deliver powerful, interactive presentations and web meetings.

Advanced Call Analytics

Professionalism is key within the real-estate industry and making informed timely decisions based on real world data is crucial to driving performance and delivering highly professional client services. pascom ONE provides an advanced, robust call analytics tool to measure your real-estate agency’ overall performance plus features such as call recording for quality control monitoring and enhanced training.

  • Track call volumes, response times, and average call times.
  • Monitor performance in real time with live analytics wallboards.
  • Improve record keeping and team training with call recordings.
  • Use historical data to measure performance over time.

Keep sensitive client information & financial data secure

Data security is essential to every business and we take every precaution to ensure that pascom and pascom ONE is as secure as possible. All communication across the pascom platform is encrypted, so you can chat with colleagues and call with clients in confidence.

  • European Data Protection GDPR conform
  • Global information security gold standard ISO 27001 certified
  • TLS encrypted communication channels
  • Made and hosted in Germany

150+ advanced, user-friendly features to boost estate agency professionalism

Call Management

Intelligently manage customer calls with time-based routing, call queues, options (IVR) menus, voicemail inboxes and even skills-based routing all included as standard.

Central Phonebook

Simply manage all your contacts in one place with 3rd party phonebook integrations and access them everywhere via the pascom desktop & mobile apps.

Call Transfers

Just like with Busy Lamp Field (BLF) keys, the pascom app lets you see which colleagues are online & available, transfer calls to them, and if necessary pick up calls from other extensions.

Call Queues

Setup up call queues with music on hold and professional prompts to create a more enjoyable in-call experience as callers wait to be directed the next available employee.

Multi-device mobile integration

Stay connected on your office number, even when on the go or working remotely. With the pascom mobile softphone app, you and your team can call, chat, share and meet from anywhere.

Digital Fax

Still need to fax? Then you’ll love our virtual digital fax feature. Simply send and receive faxes directly via the pascom apps, while fax-2-E-mail sends incoming faxes directly to your inbox as PDFs.

pascom AI NEW

The new pascom AI tool allows you to automatically transcript voicemails, store them in the pascom apps, and makes them searchable for future reference. Another new AI feature is text-to-speech that enables you to create professional prompts in seconds.

Discover more features

Discover pascom ONE, the complete all-in-one business phone system and learn about all the telephony and communication features that your SMB could possibly need.

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