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Asterisk Tutorial 18 - Asterisk Voicemail Greetings

Asterisk Tutorial 18 - Asterisk Voicemail Greetings

Introducing Asterisk Phone Systems – Asterisk Voicemail Greetings

“Sorry we’re not at our desk right now, leave us a message and we’ll get back to you” - Yep that’s right, it’s time to personalise our Asterisk Phone System Voicemail Greetings.

Last time around we setup our dialplans to send an incoming call to our voicemail boxes that we set up a few episodes ago. That means it is now time to take a look at how to setup new greetings for when you are unavailable or busy etc. Moreover, we explain why you should differentiate between busy and unavailable. So lets take a look at how to actually configure our dialplans to playback our new asterisk voicemail greetings.

In order to do this we will show you how to use the Asterisk Variable DIALSTATUS in combination with the Application VoiceMail and its various options within your Dialplans.

For testing purposes, the question remains how do we simulate a busy call using the WaitExten application. Please not, you will need to ensure that you have turned off Call Waiting within the softphone that your are using. Which in fairness has some real world uses as well.

pascom hosted PBX - start upgrading your business communications today

Final Word

A well-configured business phone system that oozes useful tools, delivers excellent audio quality and intuitive call flows will leave callers with a highly professional impression. The configuration options and application availability and how well they are utilized will have a decisive impact on how professionally you manage your calls and therefore how your customers view your company. The switch to a pascom VoIP phone system solution provides the opportunity to not only upgrade your internal collaboration but also to redefine telephony in your company.

If you would like more information regarding pascom and our Asterisk based Software PBX, please visit our website or give the pascom team a call on +49 991 29691 0 to discuss your requirements and get started within minutes using our free hosted business VoIP phone system edition.

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seitenwind

Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

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AMPAREX

Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

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KiKxxl

Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

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Weitblick

Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

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Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.


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