Tutorials

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Tutorials

Asterisk Tutorial 22 – Asterisk Call Strategies

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 22 of the series, we learn how to configure advanced call queuing with Asterisk Call strategies.

Tutorials

Asterisk Tutorial 23 – Asterisk Dynamic Queues

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 23 of the series, we learn how to configure dynamic call queues for your Asterisk phone system software.

Tutorials

Asterisk Tutorial 24 – Asterisk Music on Hold

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 24 of the series, we cover how to add and configure Music on Hold for your Asterisk phone system.

Tutorials

Asterisk Tutorial 29 – Installing Asterisk IVR Prompts

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 29 of the series, we learn how to fine tune your Asterisk IVR menu prompts.

Tutorials

Asterisk Tutorial 21 – Asterisk Call Queues

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 21 of the series, we learn how to configure professional call queuing with Asterisk Call Queues on your Asterisk PBX server software.

Tutorials

Asterisk Tutorial 26 – The Asterisk Database

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 26 of the series, we take a look at the Asterisk Database and Asterisk Functions.

Tutorials

Asterisk Tutorial 28 – Asterisk IVR & Prompts

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 28 of the series, we learn the basics of Asterisk IVR menues, how to record and add custom Asterisk Phone System IVR menu prompts.

Tutorials

Asterisk Tutorial 30 – Asterisk IVR Concept

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 30 of the series, we learn how to design and configure your Asterisk phone system IVR menu.

Tutorials

Asterisk Tutorial 27 – Dynamic Asterisk Queues

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 27 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queues.

Tutorials

Asterisk Tutorial 25 – Asterisk Dynamic Queue Agents

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 25 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queue agents.

Business Phone Systems as a Brand Management Tool
Tutorials

Business Phone Systems as a Brand Management Tool

Welcome to a new PASCOM blog series on how to use your business phone system as a brand management tool and why doing so is essential for companies of all shapes and sizes.

Tutorials

Asterisk Tutorial 34 – Introducing SIP

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 33 of the series, we learn all you need to know about Session Initiation Protocol (SIP) — what is SIP and how does it work?

Tutorials

Asterisk Tutorial 31 – Basic Asterisk IVR Setup

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 31 of the series, we learn how to design and configure a Basic Asterisk Phone System IVR Menu.

Tutorials

Asterisk Tutorial 32 – Advanced Asterisk IVR Menus

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 32 of the series, we learn how to design and configure an advanced Asterisk Phone System IVR Menu.

Tutorials

Asterisk Tutorial 33 – Asterisk IVR Menu Loops

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 33 of the series, we learn how to design and configure IVR Menu loops on your Asterisk phone system.

Tutorials

Asterisk Tutorial 20 – Asterisk Call Distribution

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 20 of the series, we learn how to configure Automatic Call Distribution (ACD) on your Asterisk PBX software.

VoIP Guys 2014 Roadshow Review
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VoIP Guys 2014 Roadshow Review

2,000 kilometres on the road, 4 Nights, 4 different hotels and 3 cities, all followed up by the release of the PASCOM phone system version 7.08 - That can only mean that The VoIP guys were on tour during their first ever VoIP made in Germany Roadshow and what a week it was.

Automatic Call Distribution as a Brand Management Tooll
Tutorials

Automatic Call Distribution as a Brand Management Tooll

How to use your business phone system and automatic call distribution as a brand management tool and why doing so is essential for companies of all shapes and sizes.

Tutorials

Asterisk Tutorial 19 – Asterisk Mail Server

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 19 of the series, we learn how to configure the Asterisk Mail Server.

Tutorials

Asterisk Tutorial 18 – Asterisk Voicemail Greetings

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 18 of the series, we cover how to setup and manage your Asterisk phone system Voicemail greetings.

Tutorials

Asterisk Tutorial 17 – Asterisk Voicemail Dialplan Config

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 17 of the series, we cover the basics of your Asterisk phone system voicemail dialplan configuration.

Tutorials

Asterisk Tutorial 16 – Asterisk Voicemail Basics

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 16 of the series, we cover the basics of your Asterisk phone system voicemail system.

Tutorials

Asterisk Tutorial 15 – Asterisk Dialplan Subroutines

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 15 of the series, we take a look at Asterisk Phone System Dialplan subroutines .

Tutorials

Asterisk Tutorial 14 – Asterisk Time Conditions

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode, we look at Asterisk time conditions, how to configure them and what they do.

Tutorials

Asterisk Tutorial 13 – Asterisk Variables

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we take a look at Asterisk Variables, what are they and how to use them.

Tutorials

Asterisk Tutorial 12 – Asterisk Regular Expressions

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we take a look at Asterisk Regular Expressions, what are they and how to use them.

Tutorials

Asterisk Tutorial 11 – Outgoing Call Configuration

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we look at how to configure your Asterisk PBX dialplan for outgoing calls.

Tutorials

Asterisk Tutorial 10 – Incoming External Calls

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we learn how to configure your Asterisk PBX to accept incoming external calls and what to look out for.

Tutorials

Asterisk Tutorial 09 – Asterisk File Playback

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we learn how to playback a file in your Asterisk PBX dialplan.

Tutorials

Asterisk Tutorial 08 – Asterisk Dialplan Shortcuts

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we introduce Asterisk PBX dialplan shortcuts and how to use them.

Tutorials

Asterisk Tutorial 07 – Asterisk First Dial

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. Today's topic is Asterisk Dial Plans and making your first dial on your Asterisk PBX.

Tutorials

Asterisk Tutorial 06 – Asterisk Dial Plans

Welcome to the VoIP Guys Introducing Asterisk phone systems dial plans tutorial which focuses on how to setup and manage your Asterisk PBX dial plans.

Tutorials

Asterisk Tutorial 05 – Asterisk SIP Peers

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 5 which focuses on adding and configuring SIP peers to your Asterisk PBX.

Tutorials

Asterisk Tutorial 04 – Asterisk Network Configuration

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 4 which looks at the necessary network configurations for your Asterisk PBX.

Tutorials

Asterisk Tutorial 03 – Asterisk Start Stop Scripts

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 3 on which covers the topic of Asterisk start stop scripts.

Tutorials

Asterisk Tutorial 02 – Compiling Asterisk

Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 2 on compiling Asterisk.

Tutorials

Asterisk Tutorial 01 – Introducing Asterisk

Welcome to Introducing Asterisk - the VoIP Guys tutorial series on Asterisk phone systems.