Tutorials
Asterisk Tutorial 22 – Asterisk Call Strategies
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 22 of the series, we learn how to configure advanced call queuing with Asterisk Call strategies.
Asterisk Tutorial 23 – Asterisk Dynamic Queues
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 23 of the series, we learn how to configure dynamic call queues for your Asterisk phone system software.
Asterisk Tutorial 24 – Asterisk Music on Hold
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 24 of the series, we cover how to add and configure Music on Hold for your Asterisk phone system.
Asterisk Tutorial 29 – Installing Asterisk IVR Prompts
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 29 of the series, we learn how to fine tune your Asterisk IVR menu prompts.
Asterisk Tutorial 21 – Asterisk Call Queues
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 21 of the series, we learn how to configure professional call queuing with Asterisk Call Queues on your Asterisk PBX server software.
Asterisk Tutorial 26 – The Asterisk Database
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 26 of the series, we take a look at the Asterisk Database and Asterisk Functions.
Asterisk Tutorial 28 – Asterisk IVR & Prompts
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 28 of the series, we learn the basics of Asterisk IVR menues, how to record and add custom Asterisk Phone System IVR menu prompts.
Asterisk Tutorial 30 – Asterisk IVR Concept
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 30 of the series, we learn how to design and configure your Asterisk phone system IVR menu.
Asterisk Tutorial 27 – Dynamic Asterisk Queues
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 27 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queues.
Asterisk Tutorial 25 – Asterisk Dynamic Queue Agents
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 25 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queue agents.

Business Phone Systems as a Brand Management Tool
Welcome to a new PASCOM blog series on how to use your business phone system as a brand management tool and why doing so is essential for companies of all shapes and sizes.
Asterisk Tutorial 34 – Introducing SIP
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 33 of the series, we learn all you need to know about Session Initiation Protocol (SIP) — what is SIP and how does it work?
Asterisk Tutorial 31 – Basic Asterisk IVR Setup
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 31 of the series, we learn how to design and configure a Basic Asterisk Phone System IVR Menu.
Asterisk Tutorial 32 – Advanced Asterisk IVR Menus
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 32 of the series, we learn how to design and configure an advanced Asterisk Phone System IVR Menu.
Asterisk Tutorial 33 – Asterisk IVR Menu Loops
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 33 of the series, we learn how to design and configure IVR Menu loops on your Asterisk phone system.
Asterisk Tutorial 20 – Asterisk Call Distribution
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 20 of the series, we learn how to configure Automatic Call Distribution (ACD) on your Asterisk PBX software.

VoIP Guys 2014 Roadshow Review
2,000 kilometres on the road, 4 Nights, 4 different hotels and 3 cities, all followed up by the release of the PASCOM phone system version 7.08 - That can only mean that The VoIP guys were on tour during their first ever VoIP made in Germany Roadshow and what a week it was.

Automatic Call Distribution as a Brand Management Tooll
How to use your business phone system and automatic call distribution as a brand management tool and why doing so is essential for companies of all shapes and sizes.
Asterisk Tutorial 19 – Asterisk Mail Server
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 19 of the series, we learn how to configure the Asterisk Mail Server.
Asterisk Tutorial 18 – Asterisk Voicemail Greetings
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 18 of the series, we cover how to setup and manage your Asterisk phone system Voicemail greetings.
Asterisk Tutorial 17 – Asterisk Voicemail Dialplan Config
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 17 of the series, we cover the basics of your Asterisk phone system voicemail dialplan configuration.
Asterisk Tutorial 16 – Asterisk Voicemail Basics
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 16 of the series, we cover the basics of your Asterisk phone system voicemail system.
Asterisk Tutorial 15 – Asterisk Dialplan Subroutines
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 15 of the series, we take a look at Asterisk Phone System Dialplan subroutines .
Asterisk Tutorial 14 – Asterisk Time Conditions
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode, we look at Asterisk time conditions, how to configure them and what they do.
Asterisk Tutorial 13 – Asterisk Variables
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we take a look at Asterisk Variables, what are they and how to use them.
Asterisk Tutorial 12 – Asterisk Regular Expressions
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we take a look at Asterisk Regular Expressions, what are they and how to use them.
Asterisk Tutorial 11 – Outgoing Call Configuration
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we look at how to configure your Asterisk PBX dialplan for outgoing calls.
Asterisk Tutorial 10 – Incoming External Calls
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we learn how to configure your Asterisk PBX to accept incoming external calls and what to look out for.
Asterisk Tutorial 09 – Asterisk File Playback
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we learn how to playback a file in your Asterisk PBX dialplan.
Asterisk Tutorial 08 – Asterisk Dialplan Shortcuts
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In this episode we introduce Asterisk PBX dialplan shortcuts and how to use them.
Asterisk Tutorial 07 – Asterisk First Dial
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. Today's topic is Asterisk Dial Plans and making your first dial on your Asterisk PBX.
Asterisk Tutorial 06 – Asterisk Dial Plans
Welcome to the VoIP Guys Introducing Asterisk phone systems dial plans tutorial which focuses on how to setup and manage your Asterisk PBX dial plans.
Asterisk Tutorial 05 – Asterisk SIP Peers
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 5 which focuses on adding and configuring SIP peers to your Asterisk PBX.
Asterisk Tutorial 04 – Asterisk Network Configuration
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 4 which looks at the necessary network configurations for your Asterisk PBX.
Asterisk Tutorial 03 – Asterisk Start Stop Scripts
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 3 on which covers the topic of Asterisk start stop scripts.
Asterisk Tutorial 02 – Compiling Asterisk
Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial 2 on compiling Asterisk.
Asterisk Tutorial 01 – Introducing Asterisk
Welcome to Introducing Asterisk - the VoIP Guys tutorial series on Asterisk phone systems.