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Asterisk Tutorial 11 - Outgoing Call Configuration

Asterisk Tutorial 11 - Outgoing Call Configuration

Introducing Asterisk Phone Systems - Asterisk Outgoing Call Configuration

Today Mathias calls the World!

Or at least a he calls a very simplified version of the world where only one external entity still exists, and that entity is in fact not a person but rather a softphone. It’s all a bit Matrix meets Terminator.

The reason behind our somewhat simplistic view of the world is fairly straightforward. We wanted to demonstrate a “Real-Life” scenario, without having all the real world complexities that would be required in a true productive phone system. Therefore, to make our Asterisk Outgoing Call Configuration tutorial simpler to follow and less complexing, we reduced our world to just one person.

When configuring your dialplans, we have a best practices quick tip for you. To restrict your users from calling international numbers, premium numbers (or in my case my wife, not girlfriend Mathias – I hope she doesn’t watch this!), then configure your dialplans to have a minimum of three contexts – internal, incoming and outgoing – to ensure maximum control over who can call who. Otherwise you might well be in for a bit of a shock when your phone bill arrives.

Another point to note here is to save your dialplan configurations using the VI editor code “:wq”. Once you have saved your settings, open the Asterisk CLI and reload the dialplan using the reload command before testing your configuration:

dialplan reload

Stay tuned next week when we get to grips with some Regular Expressions within an Asterisk phone system setup.

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Final Word

A well-configured business phone system that oozes useful tools, delivers excellent audio quality and intuitive call flows will leave callers with a highly professional impression. The configuration options and application availability and how well they are utilized will have a decisive impact on how professionally you manage your calls and therefore how your customers view your company. The switch to a pascom VoIP phone system solution provides the opportunity to not only upgrade your internal collaboration but also to redefine telephony in your company.

If you would like more information regarding pascom and our Asterisk based Software PBX, please visit our website or give the pascom team a call on +49 991 29691 0 to discuss your requirements and get started within minutes using our free hosted business VoIP phone system edition.

Thousands of companies trust pascom to stay connected


Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!


Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.


Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.


Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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