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Asterisk Tutorial 23 - Asterisk Dynamic Queues

Asterisk Tutorial 23 - Asterisk Dynamic Queues

Introducing Asterisk Phone Systems – How to Configure Advanced Dynamic Asterisk Queues

Welcome back to another VoIP Guys Tutorial. Following on from last time where we demonstrated how to give your Asterisk Queues a boost using call strategies, today’s topic will take this one step further and make your queues even more advanced. Which means it is time to cover Advanced Asterisk Dynamic Queues and Queue members and how to configure your Asterisk phone system to include dynamic queue members.

As there are 2 main methods of implementing dynamic queue members, lets first demonstrate how IT Admins can configure and test their dynamic queues and queue members using the Asterisk command line interface (CLI), before moving on to the even more advanced application technique, which will be the topic of a future tutorial.

Sadly, that’s it for a short while. Due to upcoming events, we will be taking a short break. However, we will be back in a couple of weeks with the next instalment in our Asterisk Tutorial series, where we will be taking a more advanced look at at configuring dynamic team members. So stay tuned!

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Final Word

A well-configured business phone system that oozes useful tools, delivers excellent audio quality and intuitive call flows will leave callers with a highly professional impression. The configuration options and application availability and how well they are utilized will have a decisive impact on how professionally you manage your calls and therefore how your customers view your company. The switch to a pascom VoIP phone system solution provides the opportunity to not only upgrade your internal collaboration but also to redefine your company’ business telephony.

If you would like more information regarding pascom and our Asterisk based PBX software, please visit our website or give the pascom team a call on +49 991 29691 0 to discuss your requirements and get started within minutes using our free hosted business VoIP phone system edition.

Don’t forget to like and share these tutorials with all the other Asterisk Fans out there. Until next time, comment, share, like and most importantly – Happy VoIPing!

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seitenwind

Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

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AMPAREX

Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

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KiKxxl

Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

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Weitblick

Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

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Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.


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