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pascom Desktop UC Apps Support Yealink Headsets

pascom Desktop UC Apps Support Yealink Headsets

You asked and we listened which means that together with Yealink, we have successfully completed interoperability testing for Yealink’s range of UC (Unified Communications) headsets. Recent feedback from our channel partners has reflected the increasing demand for Yealink headset support as a high performing, cost-effective headset to compliment our desktop and mobile softphone apps.

The new integration that is available with pascom App version 100.R3266 and newer ensures that pascom existing customers who use a combination of the pascom softphone and Yealink headsets will now benefit from desktop app compatibility with Yealink’s full range of headset functionality, including pickup, hangup, mute and volume control. Moreover, the recently released interoperabilty support means that customers looking to upgrade their headset will benefit from a greater range of choice when choosing the headset that best suits their requirements.

Furthermore, adding support for Yealink’s range of wired, DECT and bluetooth headsets not only provides existing customers with an excellent range of choice, but also enables pascom reseller partners to provide more added value with a “tried and tested”, fully unified communication solution. Channel partners who have reseller agreements with both pascom and Yealink will benefit from greater margins, making combined pascom Yealink solutions more attractive and easy to resell.

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Mathias Pasquay, pascom CEO
Demand for us to include Support for Yealink’s WH and UH Headset ranges has been steadily growing, with feedback from our partners having grown significantly recently. Therefore, so we’re proud to say that we have listened to your feedback and are delighted to announce that our compatibility testing with Yealink’s range of UC headset has been successfully completed and look forward to working closely with Yealink as we continue offer our customers and partners more features, comfort and usability at great value for money.

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Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!

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Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

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Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

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Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

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Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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