SMB Brand Success and Enterprise Mobility Blog ● Mobile VoIP ● Business Phone Systems ● Brand Management 27.01.2016 4 min read James Barton How to use your business phone system and enterprise mobility as a brand management tool and why doing so is essential to the success of modern business communications. Read more
Automatic Call Distribution as a Brand Management Tooll Blog ● Contact Center ● Business Phone Systems ● Brand Management 18.01.2016 6 min read James Barton How to use your business phone system and automatic call distribution as a brand management tool and why doing so is essential for companies of all shapes and sizes. Read more
Phone System Call Routing as a Brand Management Tool Blog ● Contact Center ● Business Phone Systems ● Brand Management 08.01.2016 7 min read James Barton Regardless of business size, effective call routing is essential for customer service. But did you know that call routing also effects how customers perceive your business brand? Read more
Business Phone Systems as a Brand Management Tool Blog ● Unified Communications ● Business Phone Systems ● Brand Management 17.12.2015 11 min read James Barton Welcome to a new pascom blog series on how to use your business phone system as a brand management tool and why doing so is essential for companies of all shapes and sizes. Read more
IP PBX Business Benefits Blog ● VoIP ● Business Phone Systems 09.09.2015 9 min read James Barton As a cost effective alternativea to legacy PBXs, software based phone systems (IP PBX) deliver significanlty more business benefits. Find out more in the pascom blog. Read more
5 Phone System AutoAttendant Design Tips Blog ● Unified Communications ● Business Phone Systems ● Contact Center 28.05.2015 7 min read James Barton Business phone system Auto Attendants are an essential and great feature, but is your setup working for or against your business and your customer service? Read more
The Business Case for SIP Trunking Blog ● SIP ● VoIP ● All IP ● ISDN ● Business Phone Systems ● Digital Transformation ● Tomorrow's Workplace 12.05.2015 4 min read James Barton SIP trunking adoption is on the rise, but why? Read the pascom blog to discover how more and more businesses are benefiting from VoIP and SIP trunking services. Read more
7 Considerations for Choosing an IP Phone Blog ● VoIP ● All IP ● IP Phones ● Business Phone Systems 30.04.2015 7 min read James Barton How to choose the right VoIP phone for your business is an essential step in upgrading your business communications. Follow our top 7 Tips to making the best decision for your business. Read more
Business Communications Trends in 2015 Blog ● Unified Communications ● SIP ● Business Phone Systems ● Mobile VoIP ● Digital Transformation 12.01.2015 4 min read James Barton Looking back over the business communication trends of 2014, it is clear to see that topics such as Telecommuting, Mobile VoIP, and Unified Communications (UC) are set to continue in 2015. So here are our Business Communication Trends to look out for in 2015 Read more
5 Common VoIP Mistakes to Avoid Blog ● Unified Communications ● VoIP ● Cloud Phone System ● Digital Transformation ● SaaS ● UCaaS 04.12.2014 6 min read James Barton Looking for a new business phone system but not sure where to start? Here’s 5 common mistakes you need to avoid in order to make the best decision. Find out more now. Read more
How To Choose the Right Business VoIP Phone System Blog ● Unified Communications ● VoIP ● Cloud Phone System ● Digital Transformation ● Tomorrow's Workplace ● PBX 17.11.2014 8 min read James Barton Choosing the right phone system for your business is crucial to how successfully you can connect and communicate with customers, partners and colleagues. Use this 8 tips to help guide your decision making process. Read more
pascom Yealink T4 Series Review Blog ● VoIP ● Unified Communications ● Business Phone Systems ● Contact Center 05.11.2014 2 min read James Barton Introducing the Yealink T4 series of modern SIP business VoIP phones. Read more
10 Customer Service VoIP Features Blog ● VoIP ● Unified Communications ● Business Phone Systems ● VoIP Phones 04.11.2014 6 min read James Barton Business VoIP phone systems bring a vast range of features compared to traditional phone systems and here are 10 VoIP features that are excellent for offering great customer service. Read more
VoIP Guys 2014 Roadshow Review Blog ● VoIP ● VoIP Gateways ● IP Telephones ● Business Phone Systems 13.10.2014 5 min read James Barton 2,000 kilometres on the road, 4 Nights, 4 different hotels and 3 cities, all followed up by the release of the pascom phone system version 7.08 - That can only mean that The VoIP guys were on tour during their first ever VoIP made in Germany Roadshow and what a week it was. Read more
Business Phone System IVR Best Practices Blog ● VoIP ● Business Phone Systems ● IVR 13.10.2014 7 min read James Barton Is your business phone system’s hotline options menu up to task? For callers, effective IVR menus need to be easy to follow and understand and route them to the right place or person. Read our blog to learn more about our recommended phone system IVR best practices. Read more
10 Essential Business VoIP Features Blog ● Unified Communications ● Cloud Phone System ● VoIP 19.09.2014 7 min read James Barton Thanks to VoIP and SIP technology, business phone systems have evolved greatly and offer an abundance of functionality. Here’s 10 features that are essential to most buinsesses. Read more