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New Feature: pascom Web Meetings

New Feature: pascom Web Meetings

pascom Uncovered - New Web Meeting Feature

Introducing pascom Web Meetings, the latest addition to the pascom Video Collaboration suite. In the following video tutorial and the below quick start guide, we take a quick look at how to invite customers and business partners to join your online video conferences using the pascom Web Meeting tool.

How To Start a pascom Web Meeting

To help you get started with the new pascom Web Meeting Tools, we’ve out together a quick start guide that outlines the steps you should follow in order to get your meetings up and running.

1. Create a pascom Group

Just like you would for an internal video conference, you must first create a pascom Group in order to setup a web meeting session. Within the pascom client, simply click the red plus symbol above your internal contacts list. This will open the create group section where you will need to enter a Group name, e.g. Web Meeting, and turn on “Allow Guests” (it will turn red when it’s on).

Now click the save icon on the top right of the new group section.

2. Invite Participants

Now that the group has been saved, click the group info button to open the group settings.

pascom Webmeeting Group Info

Within this screen, the following will be listed below the group avatar:

  • Phone Dial In
  • PIN
  • Group URL

pascom Webmeeting Setup
If you see a red warning message saying the phone dial-in is not enabled, speak to your phone system administrator - it’s really easy to configure!

Use the Copy Invitation to Clipboard button and then send the information to your desired contact via e-mail. Your invitees will now be able to join your video meeting using their web browser.

3. Start The Meeting

As a pascom user, you do not need to open and join the meeting in your browser. Instead, you can start and control the meeting from the pascom client.

Once your participants have started joining the meeting, the group you setup in step 1 will turn green in the contacts list. These attendees will be waiting in a virtual lobby and all you need to do now is call into the group by clicking the phone symbol.

pascom Webmeeting start
If participants haven’t joined the meeting yet, the group will appear as “normal” within the contact list

As an external participant, using the web meeting client is very simple and user-friendly. However, in the rare case that your attendees are having issues joining the meeting, get them to read the pascom Web Client User Guide.

4. Use Video Collaboration Tools

As a web meeting moderator, you will now have a number of tools at your disposal, including video, screen sharing and in-built instant messaging tools. The video and screen sharing tools can be found within the “dialpad” section of the pascom client:

pascom Webmeeting video controls

By turning on your video, you can create a more personalised connection with the meeting attendees and the screen sharing tools allow you to generate even more visual impact by sharing presentations and breaking down complex issues into understandable segments. The Instant Messaging tools allow all users to chat with one another via text chat to share additional information such as links or statistics and so on.

Just remember that when collaborating with remote colleagues, customers and partners, video should now be channel of choice for online meetings, but keep in mind that audio conferencing is still an excellent tool.

Detailed User Guides

As a further source of information, we’ve updated our phone system documentation with some useful user guides which are written specifically for end users.

They cover every aspect of the pascom desktop, mobile and web apps, so are definitely worth checking out:

Desktop User Guide Mobile User Guide Web Client User Guide

We’re here to help

If you have any queries about pascom phone system features and how to use them, then check out some more Video Collaboration posts as well as our desktop client, mobile app and web client user guides as link above.

If you, your team, your colleagues or customers could benefit from an effective all-in-one video and business collaboration solution, then we’re here to help. Just give us a call (+49 991 291691 0) and get started with our free cloud phone system edition.

Thousands of companies trust pascom to stay connected

Logo - Amparex pascom Customer reference
Logo - KiKxxL pascom Call Centre Customer reference
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seitenwind

Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

Logo - Amparex pascom Customer reference

AMPAREX

Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

Logo - KiKxxL pascom Call Centre Customer reference

KiKxxl

Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

Logo - Hotel Weitblick pascom Customer reference

Weitblick

Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Logo - Wake & Camp pascom Customer reference

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.


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