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HowTo Guide to pascom Video Collaboration

HowTo Guide to pascom Video Collaboration

pascom Uncovered - a Video Collaboration Best Practice Guide

For many, 2020 has meant working from home and collaborating with colleagues, customers and business partners using a mish mash of different communication tools. As pascom user, this does not need to be the case as you already have all the tools you need to communicate effectively, stay productive and maintain your usual excellent standards. One of the key “must have” business communications tools is video collaboration - so let’s take a look at how best to use the pascom Video Conferencing suite.

Why Is Video Important?

Well, as we all sit in our home offices around the world, that essential visual element of communication has been lost. The visual aspect is especially important when it comes to employee collaboration, team projects but it is also equally important as an engagement tool when communicating with customers and business partners, which is why we’ve put together the above video tutorial which explains how to regain that all important face-to-face communication by using pascom’s Video Collaboration suite and covers several aspects including internal meetings, web meetings and desktop sharing seesions.

More Useful Video Collaboration Tips

There is obviously more to successful video collaboration and great communication than simply having the right rools, you also need to know how to use them, when to use them and just as importantly how to “behave” when using them. Just like with traditional business meetings, there is a process and an etiquette to follow during video conferences.

Learn How To Use pascom Web Meetings

1. Video First

When collaborating with remote colleagues, customers and partners, video should now be channel of choice for online meetings, but keep in mind that audio conferencing is still an excellent tool.

2. Desktop Sharing

We’ve all been there as someone tries to explain a complicated topic without visual aids, so dreak down complex issues and improve meeting effectiveness and understanding with screen sharing.

3. Keep Apps Updated

Keeping you apps up-to-date is essential for security and being able to benefit from new functionality, but there’s nothing worse than planning a meeting and then everything being ruined by updating at the last minute or worse an auto update - so plan, update and test before the meeting.

4. Plan & Keep to Protocols

Business meeting etiquette should be kept to at all times from planning to presentation. That means dressing appropriately, being punctual and ensuring your content is well-planned in advance.

We’re here to help

If you have any queries about pascom phone system features and how to use them, then check out some more Video Collaboration posts as well as our desktop client, mobile app and web client user guides.

Video Collaboration Desktop User Guide Mobile User Guide Web Client User Guide

If you, your team, your colleagues or customers could benefit from an effective all-in-one video and business collaboration solution, then we’re here to help. Just give us a call (+49 991 291691 0) and get started with our free cloud phone system edition.

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Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

Logo - Amparex pascom Customer reference


Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

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Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

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Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

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Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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