For many, 2020 has meant working from home and collaborating with colleagues, customers and business partners using a mish mash of different communication tools. As pascom user, this does not need to be the case as you already have all the tools you need to communicate effectively, stay productive and maintain your usual excellent standards. One of the key “must have” business communications tools is video collaboration - so let’s take a look at how best to use the pascom Video Conferencing suite.
Why Is Video Important?
Well, as we all sit in our home offices around the world, that essential visual element of communication has been lost. The visual aspect is especially important when it comes to employee collaboration, team projects but it is also equally important as an engagement tool when communicating with customers and business partners, which is why we’ve put together the above video tutorial which explains how to regain that all important face-to-face communication by using pascom’s Video Collaboration suite and covers several aspects including internal meetings, web meetings and desktop sharing seesions.
More Useful Video Collaboration Tips
There is obviously more to successful video collaboration and great communication than simply having the right rools, you also need to know how to use them, when to use them and just as importantly how to “behave” when using them. Just like with traditional business meetings, there is a process and an etiquette to follow during video conferences.
1. Video First
When collaborating with remote colleagues, customers and partners, video should now be channel of choice for online meetings, but keep in mind that audio conferencing is still an excellent tool.
2. Desktop Sharing
We’ve all been there as someone tries to explain a complicated topic without visual aids, so dreak down complex issues and improve meeting effectiveness and understanding with screen sharing.
3. Keep Apps Updated
Keeping you apps up-to-date is essential for security and being able to benefit from new functionality, but there’s nothing worse than planning a meeting and then everything being ruined by updating at the last minute or worse an auto update - so plan, update and test before the meeting.
4. Plan & Keep to Protocols
Business meeting etiquette should be kept to at all times from planning to presentation. That means dressing appropriately, being punctual and ensuring your content is well-planned in advance.
We’re here to help
If you have any queries about pascom phone system features and how to use them, then check out some more Video Collaboration posts as well as our desktop client, mobile app and web client user guides.
Video Collaboration Desktop User Guide Mobile User Guide Web Client User Guide
If you, your team, your colleagues or customers could benefit from an effective all-in-one video and business collaboration solution, then we’re here to help. Just give us a call (+49 991 291691 200) and get started with our free cloud phone system edition.
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