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pascom Partner Summit 2018 Review

pascom Partner Summit 2018 Review

pascom Partner Summit 2018 Strikes the Right Chord with Channel Partners

Opening with a quick introduction followed up by a brief look back at the previous twelve months, pascom CEO Mathias Pasquay then took things to the next level at the pascom 2018 Partner Summit by presenting the company’s future vision for product innovation and competitive disruption.

pascom Partner Summit 2018

Hosted at pascom’s Regensburg TechBase offices, the event was exclusive for channel partners only and highlighted the company’s commitment to providing resellers with not only the opportunity to discover what’s in the pipeline, but also actively contribute their input into the company’s new go-to-market and sales strategies. Taking place over two action packed days, the 2018 installment boasted a number of interactive discussion panels with leading Industry names plus the new for 2018 “Fit for pascom 18” channel partner training workshop, hugely entertaining scenario role plays and the popular “Wünsch Dir Was?” (Your Questions Answered), which afforded channel partners the opportunity to get their questions answered and provide invaluable feedback on product development.

What’s New?

A lot is the simple answer. The next phase of the pascom phone system platform development (to be released in Q3 2018) was introduced during Mathias Pasquay’s introductory product roadmap and then examined in further detail during day two’s “Fit for pascom 18” partner training workshop - which focused the underlying technological modifications of pascom 18, how to migrate customers to the latest technological stand point as well as the much requested cloud connect functionality for interconnecting local on-site services with cloud phone systems.

Not to be out done, Quirin Pasquay (pascom CEO) then got in on the action and unveiled the new pascom Telephony Appliance. Intended to replace the current SOHO and SMB offerings, the new appliance will be priced within the same bracket as its predecessors and delivers significant performance and stability upgrades. Asked regarding the release date, Quirin went on to inform those in attendance on the ongoing compatibility and performance testing and announced that the new appliance’s availability will coincide with the release of pascom 18 later this year.

As if that was not enough, pascom Sales Director Thomas Schmidt then unleashed a whirlwind of upcoming news announcements during his Sales Track - starting with the complete remodeling of the company’s go-to-market strategy including revamping the pascom reseller partnership scheme. In announcing the changes, Thomas Schmidt illustrated that factors ranging from the growth in SaaS / UCaaS model adoption right through to an in-depth analysis of competition within the market had highlighted the need to revamp the current offerings and introduce an all new license model in order to remain competitive and increase the company’s disruptive presence within the market.

pascom Partner Summit 2018 sales track

In order to simplify the matter and ensure the full understanding of the benefits for both end customers and channel partners, Thomas Schmidt was then joined on centre stage by Mathias Pasquay as the two combined in a series of light-hearted, yet realistic and highly entertaining scenario role plays and competitive selling examples, that left the audience both in stitches as well as in no doubt as to the benefits the new concurrent user subscription strategy will have to offer.

pascom Partner Summit 2018 roleplays

Day one came to the perfect end with an evening of delicious traditional Bavarian cuisine at one of Regensburg’s best known establishments but not before pascom Premium Partner GFI Informationsdesign GmbH added hosted cloud telephony solutions to their product portolio by joining the pascom CSP partnership scheme. In doing so, GFI are now in a position to benefit from pascom’s multi-tenant cloudstack platform and offer their customers hosted UCaaS solutions direct from the GFI datacenter.

pascom Partner Summit 2018 GFI CSP

The 2018 pascom partner summit also saw the introduction of the “Wünsch Dir Was” segment which was launched as a way of bringing the voices of the company’s channel partners to the fore and ensure that their wishes are heard as the company continues to strive to offer exactly what resellers need to deliver value added customer solutions.

pascom Partner Summit 2018 panel discussions

Led by CEOs Mathias and Quirin Pasquay plus company lead developer Thomas Weber, the trio were keen to emphasise the importance of hearing feedback from our resellers as it is the channel partner who has the direct contact with the end customer and therefore has the greater understanding of what the customers need. Throughout the session, numerous key product development topics including Video and Conferencing deployment options, web panels and further desktop / mobile UC client enhancements were discussed at length, with notable constructive feedback coming from the audience.

About pascom

Founded in 1997, pascom are the developers of next-generation Telephony Solutions and we upgrade business communications.

With pascom’s on-premise and cloud based UC phone systems at the heart of your Communications, you will have a centralised, intelligent hub with which you can gain total control over your organisation’s communications – no matter how diverse and dynamic your business communication channels.

Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements making our IP PBX solutions the perfect choice to support Small Medium Enterprises communicate smarter, more cost effectively.

Thousands of companies trust pascom to stay connected


Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!


Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.


Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.


Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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