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Unified Interoperability with pascom 19.15

Unified Interoperability with pascom 19.15

April 20th, 2021 | Deggendorf, Germany - pascom GmbH, a leading Business Communications solutions provider, today unveil further Unified Communications and Interoperability features available with pascom 19.15 business communications platform. The recently released 19.14 provides pascom users with yet more control over their VoIP devices as well as adding a new level of interoperability with Door Entry Systems.

Alongside pascom 19.15’s “Mobile First” concept, the VoIP telephone has not been overlooked and desktop phone power users are now able to quickly personalise their desktop phones from the comfort of the pascom Desktop UCC client. The new user-configurable BLF (Busy Lamp Field) keys feature provides Snom and Yealink desktop phone users with the ability to customise their desktop phone line keys to their exact requirements whilst simultaneously eliminating the need to directly access and reconfigure phone settings. Furthermore, the new BLF key implementation has been so developed as to minimise technical knowledge requirements, making the new tools extremely straightforward to use, creating an even greater unified User Experience and simultaneously reducing phone system administrator workloads.

A further upgrade is the new Door Intercom connector which enables businesses to incorporate on-premise door intercom systems as an additional UC endpoint for office-based users. Tried and tested on Baudisch, Behnke Telekom, 2N and Grandstream solutions, the new door entry integration is designed to enable IT admins to seamlessly connect and integrate any IP based Intercom system into the pascom phone system. By assigning office employees with the appropriate permissions, pascom app users now have the ability to answer incoming intercom calls, view live video / jpg streams (vendor dependent) and of course permit entry to office visitors all from the comfort of their pascom Desktop or Mobile app.

Thomas Schmidt, pascom Sales:
The innovation, interoperability and functionality that pascom 19.15 delivers is incredible and opens up a whole range of new possibities where pascom solutions will have a pivotal role in transforming how businesses communicate. Particularly in today’ remote working environment, functionality such as the user-configurable BLF keys are huge productivity enhancers while integrating Intercom solutions into pascom will provide a huge asset to office based employees in terms of both office security and more importantly employee welfare.

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About pascom

Founded in 1997, pascom are the developers of next-generation UCC Telephony Solutions and we upgrade business communications.

With pascom as the heart of their communications, businesses have a centralised, intelligent hub giving them total control over their organisation’s communications – no matter how diverse the workforce or dynamic the business communication channels.

The pascom platform offers excellent scalability and are highly customisable to exactly match even the most specific customer requirements. This is why pascom phone systems are the perfect choice to support Small Medium Enterprises to communicate smarter, more efficiently and more cost-effectively.

For more on pascom and pascom 19.15, please visit and read the full release notes:

19.15 Release Notes

Thousands of companies trust pascom to stay connected

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Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

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Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

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Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

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Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

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Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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