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pascom Phone System 18 Released

pascom Phone System 18 Released

pascom 18 - the Future of Business Communications

September 27th 2018 | Deggendorf, Germany - pascom GmbH, a leading developer of Unified Communication phone systems for business has announced the release of version 18 of their pascom VoIP phone system. pascom 18 is the company’ most technologically advanced and competitively positioned business communications platform to date and focuses on delivering enhanced cloud technology, end-user mobility and secure collaboration from anywhere at anytime, thus providing pascom customers with greater agility through leveraging greater mobility, productivity and cost saving benefits.

pascom 18 includes a specifically developed Session Border Controller (SBC) which provides customers with an additional out of the box security layer. As such the addition of the SBC ensures that pascom business phone system administrators no longer need to manage complex VPN infrastructures. In additional, incorporating an SBC in to the pascom platform guarantees that the company’s full range of functionality is available everywhere, regardless of the customer’s choice of installation on-premise or in the cloud.

Mathias Pasquay, pascom CEO: pascom 18 is more than the realisation of a significant technological innovations leap. The opportunities afforded by pascom 18 have enabled us to restructure, modernise and significantly improve every aspect of our offering. Our Concurrent User pricing is unique in our market, delivers all the benefits of both named user and channel models whilst eliminating all the disadvantages. In turn, pascom 18 can only benefit our customers and add yet more value to their solutions. The updates to our partner programme are designed to support us increase our channel growth and in addition to our technological enhancements and new pricing, will serve to ensure our solutions become not only more competitive but also more widely available.

Built to be 100 % cloud ready, the new technological advancements included in pascom 18 not only pave the way to delivering an enhanced customer experience but also created opportunities to modernise the company’ go-to-market strategy and increase their competitiveness within the telecoms market. Coinciding with the release, pascom launched a new, flexible and competitive OPEX pricing model and unveiled a complete overhaul of the company’s channel partner programme. Highlights of the new strategy include the introduction of Concurrent User pricing to rival both named user and channel models, introducing free hosting for pascom cloud solutions, removing all partner programme barriers to entry combined with the introduction of free training.

About pascom

Founded in 1997, pascom are the developers of next-generation UC Telephony Solutions and we upgrade business communications.

With pascom’s innovative on-premise and cloud UC phone systems at the heart of your Communications, you will have a centralised, intelligent hub with which you can gain total control over your organisation’s communications – no matter how diverse and dynamic your business communication channels.

Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements. Which is why our IP PBX solutions the perfect choice to support Small Medium Enterprises communicate smarter, more efficiently and more cost effectively.

Visit to learn more about pascom and pascom 18.

Thousands of companies trust pascom to stay connected

Logo - Amparex pascom Customer reference
Logo - KiKxxL pascom Call Centre Customer reference
Logo - Hotel Weitblick pascom Customer reference
Logo - Wake & Camp pascom Customer reference


Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straightforward, pleasant to work with - great. Thank you pascom!

Logo - Amparex pascom Customer reference


Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy-to-use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.

Logo - KiKxxL pascom Call Centre Customer reference


Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these into our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.

Logo - Hotel Weitblick pascom Customer reference


Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Logo - Wake & Camp pascom Customer reference

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to set up an automated attendant self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an employee. The system greatly improves customer service with around-the-clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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