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pascom Release Business Phone System Version 7.11

pascom Release Business Phone System Version 7.11

Gain a Competitive Edge for your ContactCenter with pascom 7.11

[Deggendorf, Germany | 22th October 2015] pascom GmbH & Co. KG, developer of the innovative Asterisk based pascom Voice over IP phone system solution are proud to announce the release of their latest pascom software. pascom 7.11 delivers pioneering Next Generation Contact Center functionality and boasts specifically developed Skill Based Routing.

pascom already offers extensive Call Center functionality as standard such as team management, the pascom FlexPanel and CTI clients. The latest release has substantially built on this functionality and has been expanded in order to deliver innovative, performance enhancing Contact Center solutions through leveraging skill-based-routing.

Moreover, alongside Skill Based Routing, the latest pascom version also features greater integration with Loway’s QueueMetrics Asterisk Call Center Monitoring Solution, delivering more in depth analysis, greater snychronization between the two systems.

In this way, pascom 7.11 supports contact centers by providing operators with a cost effective, feature rich and extremely advanced solution to boost their overall Contact Center performance.

Mathias Pasquay, CEO and founder pascom Netzwerktechnik GmbH, on announcing the new release: Adding advanced call routing and skill based routing to our the already numerous list of contact and call center tools that pascom already delivers is great news for all our customers. Skill based routing has been an often requested development by our Call Center customers and we are pleased to be able to say we have listened and delivered and in doing so have grown our pascom software into a very cost effective IP phone system solution for Call Centers that is also equally at home within office environments.

About pascom - communication without borders

Founded in 1997, pascom is a Linux IT systems integrator with over 15 years worth of experience delivering tailor-made IP telecommunications and network infrastructures solutions and thanks to their Asterisk based pascom phone system software, pascom have grown in to a market leader in the IP telecommunications across the DACH region and beyond.

pascom is a software based, open standards platform which delivers powerful, innovative business communications solutions. Based on Asterisk, the pascom phone system provides businesses with a scalable and flexible alternative to proprietary IP PBX solutions whilst simultaneously allowing companies to reduce telecommunication costs, increase mobility and boost productivity.

Delivering a whole host of unified communications tools, pascom’s platform-independent, user-friendly admin interface, provides users and IT admins alike with an enhanced user-friendly experience and significantly decreases IT administration further boosting productivity, optimising workflows and increasing efficiencies.

For more information about pascom, please visit

Thousands of companies trust pascom to stay connected


Philipp Meixner, CEO
As a communications agency with just under 20 employees, the pascom phone system is perfect for us. The technical concept simply functions, which is what you want. The service is exceptional and always accessible (even if it is rarely needed) and as one of the agency’s business partners, we can only recommend pascom: open, straight forward, pleasant to work with - great. Thank you pascom!


Stephan Förderung, CEO
We chose pascom because their phone systems offer a sleek, easy to use UC client and administration UI whilst providing us with all the PBX and UC features, control and visibility that we could possibly need from our business communications solution. As a result of our excellent experience, we are happy to recommend pascom phone systems to all our customers.


Lars Hoeger, IT Director
When we make decisions regarding new systems, we want to make sure that we have both reins firmly in our hands. Therefore, it is essential to implement systems which adhere to OpenStandards, allowing us to seamlessly connect and integrate these to our existing systems. In addition, we require reliable suppliers, who are ready to customise their solutions to our requirements, which is why we chose pascom who offer exactly this service and more.


Kassandra Martin, Deputy Director & Reception Manager
We chose pascom as our telephony solution in part due to the scalability, flexibility and ease of deployment. In addition, the pascom platform functions perfectly with our digital guest directories in our rooms whilst offering the largest range of features at easily the most cost effective price compared to alternative solutions. A further deciding factor was the wide choice of compatible hardware that choosing pascom afforded us.

Wake & Camp Ruhlsdorf

Markus Gerlitzki, Managing Director
My team and I pride ourselves on the level of excellent care we provide our guests. However, it can be distracting when the phone is always ringing and we constantly answer the same questions. Thanks to the pascom phone system, we have been able to setup an automated self-service hotline which allows guests to quickly get answers and if required callers can be quickly and efficiently routed to an an employee. The system greatly improves customer service with around the clock answers around opening times and courses and therefore reduces the strain on employees, ensuring we are free to cater to the needs of our on-site guests.

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