Snom Exchange: New For Old

Upgrade Business Telephony with pascom and the Snom Exchange Within the IT world, it is common knowledge that the older the infrastructure, the higher the potential risk whether it be hardware failure, lack of support or worse still, potential security issues. Plus there are other benefits to upgrading your infrastructure and when it comes to business VoIP phones, we are talking about enhanced audio quality, new functions, simpler management and cutting edge design.

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Contact Centre Analytics

Top Benefits of Contact Centre Analytics No matter the size of your business, it is likely that you will operate some form of contact centre; whether it is 200 seats or 5 employees, inbound customer service or outbound telesales or a blended mixture of both. Either way, contact centres of all guises can benefit from the business intelligence provided by detailed, understandable call analytics and reporting. The way in which customers choose to interact with businesses has changed significantly and nowhere is this more visible than in the contact centre world.

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pascom Yealink T5 Series

pascom Add Yealink T5 Series Interoperability March 15th 2019 | Deggendorf, Germany - pascom GmbH, a leading developer of Unified Communication phone systems for business, and Yealink, the worlds leading SIP phone vendor, today announce the successful conclusion of interoperability and compatibility testing between pascom’s on-premise and cloud phone systems and Yealink’s T5 VoIP phone series. As the world’s leading UC IP Endpoint vendor, Yealink are renowned worldwide for their quality, reliability and innovative design.

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